Managed Services

Transform Challenges into Opportunities, Comprehensive Solutions for Seamless Operations

Our comprehensive Managed Services are designed to help you succeed—covering everything from cloud and infrastructure management and application integration to CX solutions and data analytics. By entrusting these operations to us, you can concentrate on what you do best: driving your business forward

Offerings

Cloud Services

Transform your business with the power of the cloud. Our team provides:

Cloud Strategy and Migration: Seamlessly transition to cloud environments with expert planning and execution.
Cloud Management: Ensure optimal performance, scalability, and cost efficiency across public, private, and hybrid clouds.
Cloud Security: Protect your cloud infrastructure with robust security solutions and compliance management.

Infrastructure Management

Keep your IT environment running smoothly with our proactive and comprehensive infrastructure services, including:

Monitoring and Maintenance: 24/7 monitoring, incident resolution, and performance optimization.
Data Center Management: Ensuring uptime, scalability, and reliability of on-premises and hybrid setups.
Network Management: Design, deploy, and manage secure and efficient network infrastructures.

Application Integration Services

Simplify workflows and improve efficiency by connecting disparate systems through:

Custom Integrations: Seamlessly link your applications for a unified, efficient operation.
Middleware Solutions: Streamline communication between legacy and modern systems.
API Development and Management: Enhance interoperability with robust API solutions.

Customer Experience (CX) Solutions

Deliver superior customer engagement through managed CX services:

ARTA CX Platform Support: Maintain and enhance ARTA integrations for telephony and CRM.
Platform Implementation: Deploy industry-leading tools like AWS Connect, ServiceNow, Zendesk, and Freshworks.
Ongoing CX Optimization: Ensure your customer journey remains seamless and impactful.

Data Analytics

Unlock actionable insights with our data-driven managed services:

Data Integration and ETL: Collect and harmonize data from multiple sources.
Analytics and Reporting: Create dynamic dashboards and reports to track performance.
AI and ML Services: Enhance predictive capabilities and automate decision-making processes

Certified Assurance

A Trusted Partner for Global Clients, sandeza’ s ISO 27001 certification is more than an accreditation—it is our promise to you.

Global Compliance

Aligning our services and operations with internationally recognized standards.

Unmatched Excellence

We ensure that our clients receive Uncompromising quality in services tailored to their unique needs.

Trusted Collaboration

Seamless collaboration and delivery, supported by efficient and reliable processes with absolute confidence in data security, safeguarding your most critical assets.

Advantages

End-to-End Support: From strategy to execution and beyond, we manage every aspect of your IT environment.
Scalable Solutions: Our services grow with your business, ensuring long-term value and adaptability.
Expert Team: Certified professionals with deep expertise in cloud, infrastructure, applications, and analytics.
Proactive Approach: We anticipate challenges, ensuring smooth operations and minimizing downtime.
Cost Efficiency: Optimize resources, reduce overhead, and maximize ROI with our managed services.

Leave the Rest to Us

With sandeza’s Managed Services, you gain a trusted partner committed to your success. Whether you need 24/7 operational support, cutting-edge integrations, or robust analytics solutions, we’ve got you covered.