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Optimizing IT Operations
Get rid of redundant, archaic process that slow down your customer response lifecycle. Cut to the chase with automation.
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Streamlining Customer Response
Get rid of redundant, archaic process that slow down your customer response lifecycle. Cut to the chase with automation.
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DELIVERING CUSTOMER HAPPINESS
Your frontline employees need an unified view of the customer. Give them historical response and transaction data on one screen for them to have a more effective conversation
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What We Do

We empower our clients deliver a superior service experience to theirs

Cloud & Analytics

With accelerating digital transformation, and multi-cloud architectures powering best-of-breed data products, our engineering team delivers where it matters

Customer Experience

We build, deliver and support powerful customer engagement platforms. CSM and ITSM solutions, network management integrations, and plug-and-play data archival solutions, are all part of our repertoire

Managed Services

The digital transformation journey needs someone to keep the wheels turning, looking around the corners and keep moving forward. Leave the heavy lifting to us while you keep your eyes on the road ahead.

85%

Sales Growth

120%

Engagement

Our customer experience, analytics and integration product suite

ARTA is a customer experience integration platform, built to be extensible, customizable and enhance customer experience by leveraging and integrating modern CRM and telephony solutions
It offers an unified view of customer and transaction systems to the agent and enables the agent to communicate with customers in their preferred channel – voice, text or social media platforms.
  • An open and extensible customer engagement platform powered by Amazon Connect
  • Integrated with leading CRM systems
  • Multi-channel, Multilingual and Omnichannel
  • Secure, role based access
  • Unified, powerful insights to help the agent
  • Conversational flows that automate customer engagement
  • Simple set-up, ready to go in weeks
Explore ARTA

ARTA Integration

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About Us

Who We Are

We are a business-oriented, customer centric technology solutions company, founded by professionals experienced in technology delivery tailored to business outcomes.
Sandeza aims to play a key role in the technology revolution sweeping the global business world.
Our engineers and technologists build solution platforms based on our CX framework by leveraging our experience in DB, CRM, AI, ML & Cloud Technologies to enhance customer experience solutions.
Achievement

Our Growth Story

Founded in 2019 as a Customer Experience tech Lab, Sandeza has grown rapidly into a specialist services company , delivering technology solutions to Fortune 500 enterprises such as ServiceNow, IHG etc, and building proprietary IP in Customer experience domain.
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Testimonials

Client Speak

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250% - Follower Growth

80% - Increase Sales

140% - Total Engagement

75% - Income growth

Fantastic Job Done by Sandeza

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Tom Holland

CEO - XYZ Org
Updates

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  • connect@sandeza-inc.com
  • +1-470 866 2627

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